**Terms and Conditions of Use**

 

1. **Effective Date**: These Terms and Conditions are effective as of October Sixteenth Twenty Twenty Five and supersede all prior or contemporaneous agreements, whether written or oral.

 

2. **Definitions**:

    * "We" / "Us" refers to UrbanGent

    * "You" refers to any individual accessing our website or physical stores.

    * "Products" refer to men's clothing items listed on our platform.

3. **Website Usage**: By accessing our website (www.genturbanclothes.com) you agree to these terms and conditions without exception.

 

4. **Intellectual Property Rights**: All content, products, logos, trademarks, and intellectual property rights (including but not limited to text, images, designs, graphics) are owned by us unless otherwise specified. The use of such materials requires prior permission from the owner.

 

5. **Product Pricing and Availability**:

    * Prices may vary based on location, availability, and other factors at any given time.

    * We cannot guarantee stock levels or that items will be available for purchase online or in-store due to high demand.

 

6. **Payment Terms**:

    * Payment can be made via credit card (Visa/Mastercard), Apple Pay, etc., depending on your device's capabilities.

    * Refunds are subject to our return policy as stated below.

 

7. **Returns**: Products must meet specific criteria before being eligible for a full refund: 

    * Items must not have been worn, altered, or damaged

    * Must include the original packaging if applicable

    * Must be returned within 15 days of purchase

 

8. **Refund Procedure**: Once you initiate a return, we will issue a refund in accordance with our store policies:

    - The process is initiated via contact us and returns can take up to 30-60 business days to complete

 

9. **Cancellation Policy**:

    - Orders cannot be canceled after processing begins (once items are shipped)

    - Cancellation requests made prior to order processing may be fulfilled but please note that cancellation times depend on shipping status.

 

10. **Account Security**:

    * Users must provide accurate personal information when creating an account.

    * We require users to maintain password secrecy as per all applicable data protection regulations

    * Passwords should not have any duplicate user accounts or shared among multiple people without explicit consent from the original holder of such credentials

 

11. **Content and User Conduct**: 

    * All content posted by customers is subject to community guidelines which can change at anytime at our discretion

    * Refrain using vulgar language, profanity, abusive messages toward staff members, other users, etc.

 

12. **Disclaimer of Warranties**:

 

    * Products are sold "as-is" with no warranties expressed or implied about their condition, quality, fit, performance.

    * Any claims regarding defects or issues must be addressed through [Contact Form] within 7 days of delivery for resolution purposes only

 

13. **Indemnification**: You agree not to hold us liable for any damages resulting from errors in data transmission due to third-party service providers' actions on behalf of the website owner and content provider.

 

14. **Governing Law**:

    * These Terms shall be governed by, construed and enforced in accordance with the laws applicable to our business location at all times during which such provisions come into effect

15. **Changes to Terms**:

 

We reserve the right to modify these terms without prior notice unless required otherwise as per specific state regulations or federal guidelines related to consumer protection

 

16. **Compliance and Reporting Requirements**

 

By engaging with UrbanGent , you agree that it is your responsibility to familiarize yourself with relevant data security standards (such as GDPR, CCPA) in compliance with all local, national, international legislation.

 

Please acknowledge that we may not always have control over third-party providers' actions due to their policies but strive for utmost cooperation when resolving issues regarding our website's functionality